I really appreciate the high-quality metal prints I’ve gotten from Aluminyze. And the fact that they really want to make sure the customer gets what they need and expect. If I wasn’t so happy with the final results, I would have deleted a star because I do find it frustrating that there is no telephone Customer service offered. Despite the Customer service staff being being extremely competent, it is cumbersome and time consuming to have to communicate only by email and chat. It’s easy for a miscommunication to take place that way when a five minute conversation would answer all questions and clarify everything that an hour or so of “chatting” could not. I also wish the customer could pay for a small proof of a metal print for approval before committing to a costly order.
I have ordered this print 3 times for clients & stunning each time.
I have purchased a number of prints in various sizes. I have used a number of different vendors that print on aliminum and yours are the best quality. However, I have only ever purchased glossy prints. I am curious to see the difference between your glossy and matt prints.
I wanted to keep a "Norman Rockwell version" of our Christmas photo as a keepsake to display each holiday season. The metal print is high-quality with a sturdy easel attached. Will last for years to come.
I had 2 separates order for 2 images each (each order was for different sized prints, so each had its own discount). I had difficulty with both my credit card information being correct, as well as an alternate address I wanted them shipped to. I contacted Aluminize service desk and it was all corrected and printed and received. I'm attaching an image of the set of 4 metal prints (2 @ 16x20; 2@ 16x16) now hanging on my courtyard wall . I love the way it turned out. Thanks.
