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Deliverable damages
We package your Aluminyzed products with care to ensure that they arrive in perfect condition. In the event your items are damaged during shipment, please contact us within 14 days. We will replace any items damaged during the shipping process.
Other Damages and Defects
At Aluminyze, it is our goal to deliver stunning results every time. If we make a mistake, we will correct it. Please review your order upon delivery and report any issues to us within 30 days.
We take care to review each order to ensure that it's just right. In case we miss something, it's very important that you inspect your image prior to uploading. Aluminyze is not responsible for any defects related to the original image.
Our online ordering system includes a preview screen that displays the cropped area of your print. Use this tool to view and verify the cropped area of your image. Be sure to check this preview and all order details prior to submitting your order.
Contact customer service if you need help choosing a finish or surface or have other questions about our products. Your satisfaction is important to us. If we fail to transform your image into a brilliant work of art, be sure to contact us.