Privacy Policy Last Updated: April 27, 2026 Aluminyze LLC ("Aluminyze," "we," "us," or "our")
At Aluminyze, your privacy and trust are incredibly important to us. We’ve been turning your cherished photos into stunning, durable metal prints since 2011, and we handle every image and piece of personal information with the utmost care. This Privacy Policy explains how we collect, use, share, and protect your information.
1. Information We Collect
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Personal Identifiers & Contact Info: Name, email address, shipping address, phone number, and account details.
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Images & Content: Photos and files you upload. You retain all rights to your images.
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Payment Information: Processed securely through our partners (we do not store full card details).
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Technical & Usage Data: IP address, device info, browsing data, and cookies.
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Order History: Transaction records, order details, and communications related to purchases.
2. How We Use Your Information
We use your information to process and ship orders, provide customer support, improve our services, send updates (with opt-out option), prevent fraud, and meet legal requirements.
We do not sell your personal information.
3. Sharing Your Information
We share data only with trusted service providers (payment processors, shipping carriers like USPS/UPS/FedEx, hosting, analytics, and email tools) who are contractually required to protect it. We also share when legally required.
Your uploaded images are only shared as needed for printing and fulfillment.
4. Cookies and Tracking Technologies
We use essential cookies for site functionality, analytics, and personalization. You can manage them via your browser settings.
5. Your Rights and Choices
You may request to access, correct, or delete your personal information by contacting us at info@aluminyze.com.
Important note on deletion: We can delete your uploaded images and certain personal details upon request. However, we must retain order history, transaction records, and associated accounting/financial data as required by law, tax regulations, and legitimate business needs (e.g., fraud prevention, returns, warranties, and audits). We will retain this data only as long as necessary for those purposes.
California Residents (CCPA/CPRA): You have additional rights, including to know what data we hold and to request deletion where applicable (subject to the exceptions above). We do not sell personal information.
We will respond to valid requests within 45 days (or sooner when possible).
6. Data Retention
We keep information only as long as needed to fulfill orders, provide support, comply with legal and tax obligations, and run our business.
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Uploaded images: Typically retained for a limited time after order completion and can be deleted upon request.
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Order and transaction history: Retained longer to meet accounting, legal, and operational requirements.
7. Data Security
We use encryption (SSL/TLS), secure servers, and industry-standard protections. While no system is completely impenetrable, we take reasonable steps to safeguard your data.
8. Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect data from them. Contact us immediately if you believe we have done so.
9. International Users
Data may be transferred to and processed in the United States. By using our site, you consent to this.
10. Changes to This Policy
We may update this policy and will post the new version with an updated date. Continued use after changes means you accept the updated policy.
11. Contact Us
Email: info@aluminyze.com Phone: 212-444-8456 or 855-258-6469 Mailing Address: Aluminyze LLC, 1346 Oakbrook Dr, Norcross, GA 30093
Terms of Service Last Updated: April 27, 2026 Aluminyze LLC ("Aluminyze," "we," "us," or "our")
Welcome to Aluminyze.com! These Terms of Service govern your use of our website, products, and services. By accessing or using our site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Our Services
Aluminyze specializes in high-quality metal prints and related photo products. We turn your photos into durable, vibrant aluminum prints. All orders are subject to acceptance by us.
2. User Accounts
You may create an account to track orders and save designs. You are responsible for keeping your account information accurate and confidential. You must be at least 18 years old to create an account or place orders.
3. Image Ownership and Licensing
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You Own Your Images: You retain full copyright and ownership of all photos and artwork you upload.
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License to Us: By uploading images, you grant Aluminyze a limited, non-exclusive, royalty-free license to use, reproduce, and display those images solely for the purpose of fulfilling your order (printing, quality control, shipping, and customer service).
- We will never sell, license, or use your images for marketing, stock, or any other purpose without your explicit permission.
- You represent and warrant that your uploaded images do not infringe any third-party rights and that you have all necessary permissions to print them.
4. Ordering and Payment
- All prices are in USD and subject to change without notice.
- We accept major credit/debit cards and other payment methods through our secure processors.
- Orders are not final until accepted and confirmed by us. We reserve the right to cancel or refuse any order for any reason (including suspected fraud or errors).
- Taxes and shipping fees are calculated at checkout and may vary.
5. Shipping and Delivery
- We ship via USPS, UPS, FedEx, or other reputable carriers.
- Shipping times are estimates only. We are not responsible for delays caused by carriers or events beyond our control.
- Title and risk of loss pass to you upon shipment.
- International orders (including Canada) may incur customs duties and taxes, which are your responsibility.
6. Returns and Satisfaction Guarantee
Please refer to our Return Policy / Satisfaction Guarantee for full details.
In summary:
- Damaged in shipping: Contact us within 3 days for replacement.
- Manufacturing defects: Report within 7 days.
- We are not responsible for issues caused by the quality or content of your original image.
- Custom/personalized products are generally non-returnable except for defects on our end.
7. Prohibited Conduct
You agree not to:
- Upload images that are illegal, infringing, obscene, defamatory, or harmful.
- Attempt to reverse-engineer our site or interfere with its security.
- Use our services for any unlawful purpose.
8. Intellectual Property
All content on Aluminyze.com (text, graphics, logos, images, design tools) is owned by or licensed to Aluminyze and protected by copyright and trademark laws. You may not copy, modify, or distribute it without permission.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Aluminyze is not liable for any indirect, incidental, consequential, special, or punitive damages.
- Our total liability to you for any claim shall not exceed the amount you paid for the specific product giving rise to the claim.
- We are not responsible for the quality or suitability of your original images.
10. Indemnification
You agree to indemnify and hold Aluminyze harmless from any claims, losses, or damages arising from your violation of these Terms, your uploaded images, or your use of our services.
11. Governing Law
These Terms are governed by the laws of the State of Georgia, USA, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Gwinnett County, Georgia.
12. Changes to These Terms
We may update these Terms from time to time. We will post the new version with a revised “Last Updated” date. Continued use of our site or services after changes constitutes your acceptance of the updated Terms.
13. Severability
If any part of these Terms is held invalid, the remaining provisions remain in full force.
14. Contact Us
If you have any questions about these Terms, please contact us: Email: info@aluminyze.com Phone: 212-444-8456 or 855-258-6469 Mailing Address: Aluminyze LLC, 1346 Oakbrook Dr, Norcross, GA 30093
